Bellhousing

In-houseThe operations portal built by Broadbase, Inc.

Every store's numbers, before the first car pulls in.

Sales, cars, labor and bay times for every service center, checked against each store's own target and refreshed every 15 minutes.

Sign in to Bellhousing See what it does
The Company Overview with sample data: net sales, vehicles, average ticket and labor against target, then bay time, NPS, Big 6 and a table by region.
Green and redEvery figure judged against that store's own target

15 minbetween data refreshes, all day

20+reports, each with one Export button

1sign-in for owners, regions and stores

0morning report emails, once all are rebuilt

What it does

Built for the people who run the stores.

Owners see the company. Region leaders see their stores. Managers see their own store. Everyone works from the same numbers.

The day at a glance

Net sales, cars, average ticket and labor for the company, each region and each store, with the comp and where the month is pacing.

  • Lead numbers first, detail one click away
  • Targets set for each store
  • Yesterday, this week, this month or any period
Sample tiles: net sales $58,623 against a $60,454 target, 436 vehicles, bay time 14:52 against a 16 minute target.
14:52 bay time, under the 16 minute target

Every store, side by side

One grid for all stores with sales, service, labor, bay time, customer and pace views. Rankings stay within stores of the same size.

  • 14-day trend on every row
  • Sort, filter and group by region
  • Top and bottom stores called out
Sample Stores grid: six made-up stores with region, a 14-day trend line, net sales, sales comp and target.

Service mix and bay times

How long each car spends in the bay, from the store cameras and the point of sale, against the bay time target, with the service mix beside it.

  • Camera and point-of-sale times side by side
  • Big 6 and service mix for each store
  • Customer score (NPS) beside the sales
Sample Big 6 panel: engine air 9.4%, cabin air 8.3%, wipers 6.2%, tire rotation 3.9%, TrueBrand 3.2%, light bulbs 2.3%.

Why we built it

From a stack of morning emails to one page.

Before

  • Activity Board Report5:00 AM
  • Cash Over / Short, by store6:00 AM
  • Tire Rotations, yesterday6:00 AM
  • Battery Sales, yesterday6:00 AM
  • Anci Report, month to date6:00 AM
  • …and 38 more, each a separate PDF or spreadsheet

Now

One portal, live through the day, with every report a click away.

Each emailed report is rebuilt as a page and checked against the source system. Then the email is switched off.

  • CSV
  • Excel
  • PDF
  • Light and dark

Security

Store data stays with the people who need it.

  • Emailed sign-in code

    No passwords to reuse or forget.

  • Access by role

    Company, region or a single store, set by Broadbase.

  • A full record

    A complete history kept by Broadbase.

  • No customer details

    Customer details stay out of the reports.

Built by an operator, for its own stores.

Who we are

Broadbase, Inc. runs Jiffy Lube® service centers as a franchisee. Bellhousing is the name of Broadbase's own portal for those stores. It's a product name, not a separate company.

Bellhousing is used by Broadbase's managers and staff and isn't offered to the public. Every screen on this page uses made-up sample stores.

Questions: support@bellhousing.app

Already on the team?

Sign in with your work email. We'll send you a code.

Sign in to Bellhousing